Whether you’ve decided to add some special features to your yard or you’re looking to do a complete landscaping redesign, finding just the right landscaping company to work with is the first, and often the most important, step in the process. But how do you know if a particular landscaper is a reputable one that will be able to complete the work in a timely and professional manner? Check out this list from Advance Lawn Care and use it as your guide for finding a company you can trust.
Do Your Homework
The first step in your search for a good landscaping company is to start doing some research online. In just a few minutes, you can get a pretty good idea of which companies are in your area and what kind of services they offer. You can also get a quick overview of their ratings and you might be able to see pictures of their past projects.
Are They Licensed and Insured?
Any company you work with should be licensed and insured. This is non-negotiable. License requirements will vary from state to state, but they are the best way to ensure your landscaper has the general landscaping knowledge necessary to do the job and can adhere to important safety practices and procedures. But even someone who has the required knowledge can experience an accident or cause unintentional damage, and that’s why it’s critical for them to have insurance. Insurance protects both you and the landscaper from having to pay for something that is the result of an unintended incident.
How Long Have They Been in Business?
It’s not to say that a company that has only been in business for a year won’t be able to do a good job, but do you really want to take that big of a risk with your yard and your investment? Finding a company that has been in business for several years is an indication of both experience and trustworthiness. Companies that have a history of complaints aren’t going to be in business for very long, so it goes without saying that a company that has been around a while will probably be a better choice than a new one.
Can They Do What You Want?
There are likely dozens of landscapers in the area that can perform basic lawn maintenance, but certainly not all lawn maintenance companies have people who are qualified to do landscape design and installation. If your goal is to create a beautiful outdoor living space, complete with water features, landscape lighting, and a fire pit, you have to make sure that the company you are hiring has experience in doing just that.
If you find a company that can perform the services you need, go one step further and ask to see pictures of past work or read testimonials from previous customers. Pictures will not only help confirm if they are the right landscaper for you, but looking at examples of their previous work might give you more design ideas that you hadn’t thought of before.
Can They Work Within Your Timeline?
Make sure to get information on how long they think the project will take. This is especially important if you’re having major landscaping work done or a completely new yard installed. Like any home project, there can be setbacks — and if your project needs to be completed by a certain date, make sure they are aware and can work within your requirements. The last thing you want to happen is to have a house full of guests trying to squeeze into your small living room because your backyard patio is still a pile of dirt.
Ratings and Credentials
Customer ratings are just one way to learn about a particular business and to find out if it is one that you can trust. Another way to learn about the reputation of a landscaping company is to find out if they belong to any professional associations. You can also check their Better Business Bureau rating and read client testimonials. While not every company will have them, check to see if they have any social media accounts and what people responding to those accounts are saying. And last, but not least, if you aren’t finding much information about the company you are investigating, take that as a big red flag. A company that doesn’t have a website, or doesn’t seem to have any previous customer reviews probably isn’t a reputable one.
When it comes to finding a service company that can be trusted, customer ratings and feedback are just one way to know if the company you’re looking at is one you’ll want to work with. Keep in mind that ratings don’t always tell the full story so if you see a poor review, take the time to investigate a little further. You might find that one review to be petty and of little significance.
Get a Quote for the Requested Work
Any reputable landscaping company should be happy to provide you with a quote for services prior to starting any work. This will document the services to be performed, plus protect you from unexpected or excessive charges. If you happen to come across a company that is offering to do the same work for a fraction of the cost of other companies, there’s probably a good reason for it. Anything that is too good to be true probably is, so you should probably avoid working with someone who gives you an alarmingly low quote.
Contact Advance Lawn Care
Advance Lawn Care has been serving the communities of Greenville and Spartanburg for over 20 years. We provide comprehensive landscaping services including design, construction, and maintenance. Whether you’re looking to add a small feature or two as part of a yard upgrade or you’re looking for help with a completely new yard installation, we can do it all! Call today to discuss your landscaping project and to get your free, no-commitment quote. Just looking for someone to take care of your existing lawn? Contact us to schedule your lawn mowing, aeration, and fertilization. We look forward to serving you!